[Resolved]  Citibank — a fraud transaction happened on my citi credit card last 3 month

Address:L-180/2156, Radhakrushna Chowk, Gota, Ahmedabad, Gujarat, 380060

Hello team,

My name is vijaykumar panchal from ahmedabad. I have used your citi credit card since dec 2019 and i came to know some of charges have been deducted by someone/not informed to me while these transaction. I have tried to called many times on provided customer number but couldn’t reached you. I have find out those transaction which was i have not used that.

Could you please check and refund this money into my credit card account. Because i was not aware about these transaction.

My citi card last 4 digit is 7749.

Date reference no. Amount (In rs)
06/12/2020 [protected] 337.88
13/12/2020 [protected] 284.72
08/01/2020 [protected] 399.00
17/01/2020 [protected] 5000.00
20/02/2020 [protected] 200.00

These are something going wrong with me because emi charges are high value and take to much interest rate. I really don’t know why i have bought this citi card. I am giving you emi transaction list and changes. Please refund those extra amount asap.

Loan (Emi) transaction :

1. Ref - 451086 (Amazon) – 19831 rs.
2. Ref - 565507 (Amazon) – 12617 rs.
3. Ref – 719682 (Paytm) – 10000 rs.

Please call me in case of any doubt.

Regards,
Vijay panchal
+[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2020
Complaint marked as Resolved 
Thanks this has been resolved now.
Citibank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information