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[Resolved]  Citibank — a fraud transaction happened on my citi credit card last 3 month

Hello team,

My name is vijaykumar panchal from ahmedabad. I have used your citi credit card since dec 2019 and i came to know some of charges have been deducted by someone/not informed to me while these transaction. I have tried to called many times on provided customer number but couldn’t reached you. I have find out those transaction which was i have not used that.

Could you please check and refund this money into my credit card account. Because i was not aware about these transaction.

My citi card last 4 digit is 7749.

Date reference no. Amount (In rs)
06/12/2020 [protected] 337.88
13/12/2020 [protected] 284.72
08/01/2020 [protected] 399.00
17/01/2020 [protected] 5000.00
20/02/2020 [protected] 200.00

These are something going wrong with me because emi charges are high value and take to much interest rate. I really don’t know why i have bought this citi card. I am giving you emi transaction list and changes. Please refund those extra amount asap.

Loan (Emi) transaction :

1. Ref - 451086 (Amazon) – 19831 rs.
2. Ref - 565507 (Amazon) – 12617 rs.
3. Ref – 719682 (Paytm) – 10000 rs.

Please call me in case of any doubt.

Regards,
Vijay panchal
+[protected]
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Feb 22, 2020
Complaint marked as Resolved 
Thanks this has been resolved now.
Feb 22, 2020

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Citibank customer support has been notified about the posted complaint.
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