[Resolved]  Citibank — Amount debited but money does not withdraw

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201009

I would like to inform that i used cti bank atm card to withdrawa amount inr 10, 000 from punjab national bank atm machine on 12 mar 2016. This atm is located in sector 51, hpcl petrol pump, noida (Gautam budh nagar). Due to some technical fault, machine could not withdraw money but at the same time amount got debited from my citi bank account. I called citi bank immediately and notified the event. They told me that amount will be credited back to your account as your transaction was not successful.

They also done the investigation and told me that transaction was successful.

Now i am following them for the 2 months but they are not helping me out.

I also visited to punjab national bank. They are also helpless.