Citibank — CITI Bank credit card closure letter (11.01.2020)

Address:

Times Square IT Park, Wing B Unit, No. 1, Andheri - Kurla Rd, Gamdevi, Marol, Andheri (E, Mumbai, Maharashtra 400059

11.10.2020
From,

Sandeep Digamber Zombade
410/7A, SAI PRASAD CHS. N.S. FADKE MARG
NEAR ICICI TOWER, ANDHERI EAST
MUMBAI (SUBURBAN) 4000069

To,

Citibank Times Square IT Park, Wing B Unit, No. 1,
Andheri - Kurla Rd, Gamdevi, Marol, Andheri (E),
Mumbai, Maharashtra 400059

Re: Account Number: [protected]

Dear Sir/Madam,

1. This is to inform regarding billing error in my account for Rs. 22, 789.65. The amount is incorrect as when I checked my all statements from October 2018 to September 2020, I have found that there is substantial difference between purchase and paid amount.

I have attached Excel File of my updated payment details to support my claim.

2. 24.09.2020, I made a request by telephone to have my account permanently closed. (I had telephonically discussed with Ms. Priyanka & My request number is 5695 but till date no response received. Further would like to inform that I have been financially impacted by the coronavirus pandemic and also having health issues (Liver Problem) and is currently on medication. As such I am left with no other option but to close the account due to financial crisis and incapable of paying all your dues. I will try to borrow money if someone agrees to lend me and accordingly hope for final settlement but that too once you agree upon closing my account permanently.

Anticipating positive consideration and favorable reply.


Regards,

Sandeep Zombade
(Mobile) [protected]