Citibank — citi credit card : false information for offers no annual fee charges : given for corporate offer but charged

Address:560068

Citi bank offered for a corporate offer in no annual fee benefits but there is no condition they said while i have taken the card, due to some personal issue (Met an accident it took to recovery with my family almost 8 months). Recently i have received the statement for last month they charged 1000+180 (Gst)= 1180/-.
Immediately i paid my outstanding amount of 1180 afterward i contacted customer care they are not responding properly, i explain all the things including got it for corporate employee offer (Infosys). They said nonusage charges for my card of 1000inr!!!

They didn't listen to my reasonable points and finally, we are not responsible any kind of this miscommunication so if you are interested to continue or else close your card.

I have been using a credit card more than 7 years with a proper way, i never have such experience from any other banks, citi didn't care about the customer satisfaction. Citi trying to reach their goals for credit card section.

I was so worried about this incident, they immediately closed my card without any communication from the closing department.

Please reach me @ [protected], [protected]
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