[Resolved]  Citibank — citibank atm rebooted in middle of a withdrawal

Address:560103

Hello,

I initiated a withdrawal of rs 3500 from Citibank ATM located at Total mall, sarajapur road, Bangalore today 3.00 PM 16th June 2019. I entered my axis bank ATM pin and keyed in the above amount. I could hear the machine counting and ready to dispense, but suddenly the machine went blank and rebooted to windows 7 and after 15 min went to temporarily out of service message.

The amount has been deducted from my account and there was no receipt generated. Please help revert the transaction and refund the money.

regards

Kartic.kumar
[protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/WebForms/axis-support/product/atm.aspx Regards, Team Axis Bank.

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