Citibank — citibank credit card - fraud international transaction using my credit card on

Address:

A2,703, Shobha Aquamarine, Bangalore, Karnataka, 560103

Hi,

On 14th october 2019 i got a message that my card limit is exceeded and there was one transaction message for 689.96 gbp (Rs 64385.02) which is unauthorized/fraud transaction. I immediately called customer support to decline this transaction as it was not done by me. But they said that transaction is already approved and they will further investigate the issue. This is very serious issue and till now from bank i have not received any mail communication.

Thanks,
Aarti