Citibank — Citibank India Service tax fraud on credit card loan | |||||
I have taken loan on my Citibank credit card on Aug-2015.This loan taken over phone and without any paper documentation but voice recording as an agreement. But starting from November-2016 they suddenly started charging service tax on loan EMI’s which in turn increases the EMI Amount, which is additional charge on customer. I called the customer care and they told me that the RBI has directed with notification to the bank to charge the customer service tax. When I asked them to show the notification they are not providing tithe service tax concept is there from long back while other banks have charging customers Service tax with prior informing them before providing the loan. Kindly suggest me any option to get the waive off ... Siva Was this information helpful? | |||||
Citibank customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
I am trygin to acces my account through online banking it is shwoing as account num is not valid.. This was my salary account three years before and I might have not used it since 1 years. could you plz let me know what is the problem, And How I can acces this account.
Reply
36%
Complaints
1860
Pending
0
Resolved
670
View all 1860 Citibank reviews & complaints
+91 240 663 4653
+91 79 2640 4653
+91 79 2642 2484
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
View all Citibank contact information