Citibank — credit card annual fee

Address:

560068

I had a credit card from citi bank. I don't remember when i got this card but approx 6-7 years back. It was told to me it was a free card. The best part was it was an indian oil card where i could redeem the points against petrol. Then i good other better cards and stopped using this citibank card. I called citi bank to close this card and they told why i want to close this free card and can keep with me even if not using. Then i don't remember when i blocked the card (I got to know that recently that the card was blocked). Now i got the statement for sep 2019 for annual fee and for oc 2019 with fine. I don't have the card number also to call the customer care back. Then some how i got my 3 year old card number and called them. They are telling they have renewed the card and this is annual fee as i have not spent 30000 annually on the card. I told then that they should ask before renewing the card and how a blocked card is renewed. Hey are telling the card is blocked but the account is active. I mean common guys stop fooling customers like this. I am no going to pay any such fee or fine. This is complete non-sense and crap. I have called then and filled a complain but the answer was it won't be helpful and the fee can't be reverted. So i had no other option then complaining this here. The statement says the card ends with "5932". My name is anil kumar meharia.