Citibank — credit card benefits

Address:122001

Hi. I just received my indusind credit card which is an aura credit card. I was told that the card which i am applying for will be having bms offer of 1 on 1 movie tickets free. But when i got the card on bms, the error came and said that this card is not eligible for the offer. Please try with the different card. Isn't it a fraud? You can check your call recording. I got the indusind credit card offer while i was applying for citi bank credit card. This is very disappointing that happened with me.
Was this information helpful?
No (0)
Yes (0)
Apr 11, 2018
Updated by Hamid Raza (Abdul)
I had informed that I will be getting 499 INR of Amazon vouchers within the Credit Card courier envelope, but I didn't get any of it. When I asked the Bank, they told me that there is no such kind of offer running. Also, when I called the credit card representative, they told me that they don't know who told me about that offer and they are talking to me first time, which I confirmed twice. Now they are luring me with the reward points to make the transaction as soon as possible with twice the reward points.

In this way, whoever can contact people and ask to take the details for credit card and state any fraud schemes and features to just make sure the person agrees on applying for a credit card which sounds good at that time but actually the person is getting fool by the fraudsters.

Now I am applying to close the same as soon as possible. I have been using the credit card since last 4 years and never got this much of frauds in my life.

My name: Hamid Raza
Working company: Accenture Solution Pvt. Ltd
Card Number:43** **** **** 0972
Mobile Number: [protected]

Fraud citi bank representative: Shivani [protected]
Apr 11, 2018
Updated by Hamid Raza (Abdul)
Hi,

First thing the referral was sent from citi bank credit card representative for the indusind credit card with movie offer of one on one. I thought the fee is zero, only I have to do is shopping of 1 lac in a year. I said send the referral. Then I got call from indusind for approval. I have logged complaint against them also after not getting any appropriate response. Here is the url of that complaint:
https://www.consumercomplaints.incitibank-false-features-stated-c1921194

Apr 11, 2018
Updated by Hamid Raza (Abdul)
I got call from:
[protected]

Apr 25, 2018
Updated by Hamid Raza (Abdul)
Is there anybody hear my complaint?
Complaint comments 

Comments

Hi Hamid,

We sincerely regret for the inconvenience caused. Would request you to please share your contact details with us so that somebody from our team can call you at the earliest and assist you with your concern. 

Thanks,
Team IndusInd Bank.
Hamid Raza (Abdul)'s [Complaint's author] reply, Apr 12, 2018
I got call from:
022 4083 5600

Please see the updates above
Hamid Raza (Abdul)'s [Complaint's author] reply, Apr 12, 2018
Hey IndusInd bank. It's been 3 days since I got your response. Kindly let me know the progress on the issue. Let me know if you find this complaint in-appropriate.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information