Citibank — Credit card bill generating continuously without delivering the card.

Address:Hyderabad

Hi,
I was using citi credicard which was expired on june2020.I didn't received any new card after that..but the bill is generating and sending to my registered mail and phone continuously by showing last 4 digits of new card..since I didn't have card I am unable to pay..I tried to contact citi customer service 100s of times but everytime IVR is asking for card details .I am unable to contact.
Because of the above scenario my cibil score has reduced 100 points.
Please make necessary actions.
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Citibank customer support has been notified about the posted complaint.
Aug 28, 2021
Updated by Ramesh Perumalla
[protected] is my registered mobile number

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