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Citibank — credit card collectors

Hi all,
I am a regular credit card user since 2015 and always pay my emis always on time. However several months back i lost my job and i was jobless for 4 months.
I hold credit card from tata sbi, citi bank and hdfc and i am unable to pay my monthly emi. I got the job now however the salary is only 20000. I have have 4 dependents and lives in a rented house. They have charge triple interest on the capital amount and calls me every day abusing me and asking me if i cant pay the money why did i took the money.

They also come at my home and abused me in front of my neighbors i felt so ashamed of myself.
They even call up my parents and harrassed them.
I cannot pay so much of money altogether.
I told them but they are very rude and abusive.
What can i do please help here's my email address: [protected]@gmail.com
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Complaint Status


[Jan 27, 2019] Citibank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I paid to kalyan Jewellers 3000 rupees from my debit card.. 3000 rupees deducted but 2000 only kalyan received.. kindly help me out from this issue.

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    Citibank
    Customer Care Service
    Customer satisfaction rating
    39%
    Complaints
    1697
    Pending
    0
    Resolved
    660
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 240 663 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
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