Citibank — credit card payment and closer issue

Address:

Mumbai City, Maharashtra, 400101

This is regarding of outstanding amount against my Primary Citi Bank credit card # [protected] and ad-on card credit card # [protected] in the name of Jayesh D Ladwa for long time.
Please note that first credit card (# [protected]) which is still showing outstanding amount for Rs.5816.50 which been already cancelled by me due to annual charges and interest charged by Citibank without my notification and confirmation. All principle amount (which was used by me) has been paid to bank before cancelling. Same have been confirmed by bank and explained many times to the Bank by me, but Citi bank have not cleared that amount due against me.
At the same time another credit card (# [protected]) was blocked by Citibank without any notification which was using by me. Due to which I got stuck while travelling. Same have been raised so many times and explained to bank on phone call. No response or help received by Bank till date.
Inspite of that I have paid all my outstanding amount against this card with interest and late changes levied by Citibank after getting confirmation that Bank will provide me no due statement against Citibank
Although, no communication received by Bank till date also same was reflected against my credit score in CIBIL. My credit score gone down due to that and I have suffered a lot with other bank. Recently bank have rejected by loan application due to low credit score in Citibank.
I have always maintain clean record against Citibank and other bank. Attaching Copy of last credit card statement received from Bank.

Kindly look into this immediately and take necessary step to change my CIBIL score asap which was wrongly reflecting against me.

Regards,

Jayesh D Ladwa
jayesh.[protected]@hotmail.com