Citibank — Credit card payment issues

Address:Progressive solitaire. Plot-15/3,sector-11, flat-401. Koperkhairane, Navi Mumbai-400709.

Dear sir
My name is umesh Lohit moran. I have been issued a credit card from citi bank which is tide up with shoppers stop shopping. I was doing shopping in Vivian shopping mall in thane. They request me to take this card and provided me the wrong details for the card. They told the card is completely free of charge no fees at all. Though I received the card but I never used it as I am having another credit card. After about a year or few months later I received a card bill of rupees 774 approximately. I became surprised without using the card why should I have to pay. I just ignored it and mostly I am out of the country. Yesterday I was checking my CIBIL score I came to know that I have a overdue payment then I checked. But the card which I never used nor I signed then why should I need to pay and I discard it long back and I don’t even have details of the card except my mobile phone number-[protected].Because of this issue my CIBIL scores are getting affected. That’s why I would like to request you to request you to look into this issue and resolve it. I have provided my mobile number please contact if you need anything.
Thanks
Regards
Umesh Lohit Moran
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