Citibank — Fraud transaction | |||
I place the complaint here with respect to online fraud transaction on 26th april 2017 amount : 6706.96, On 26th april 2017 i got the sms to my mobile at 3.47 pm i make purchase of rs.6706.96 at consim info usa inc so which is not done the transaction from my side. Subsequently i had login to my online citi bank account to confirm whether the amount has been deducted or not, after looking the transaction details it is confirm that amount has been deducted from my account. But while looking the account detail summary in online the transaction details mention as purchase ref no:- 26apr1015 withdrawals 6706.96, but at the same time in online transaction details this information[consim info usa inc so] is not mention, which i was received thru my sms, additionally there is no transaction number and reference number for this transaction. I have confirmed here on the day i have not done the transaction to my knowledge for this amount rs.6706.96. Immediately i place the request to citi bank customer care to block my debit card and raise the complaint against this fraud transaction to investigate further. Also i have been communicated to them to file the police complaint against this transaction. I have checked the address of this consim info usa inc so in internet and find the below information, Consim info usa inc 220 davidson ave, Suite 315, Somerset, nj 08873 [protected] Thanks and regards, Satish, Was this information helpful? | |||
Citibank customer support has been notified about the posted complaint. | |||
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I'm also experienced the same on May 9th 2017
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