Citibank — Grievance against Customer Care - Credit Card

Address:Kolkata, West Bengal, 700160
Website:www.sgs.com

Dear Sir/Mam,
This is to bring to your kind notice that one of your customer care executive bearing mobile No. – [protected]/[protected], has been communicating with me for a life time free credit card.
After repeated communication by your customer care, I got convinced and applied for the credit card in the month of Feb’17 sometime.
There after a number of verification calls followed from Citi Bank Credit Card.
During verification calls, in one of the calls, the person started forcing me to share my saving account details, which I had denied.
Now, neither I have received my credit card nor I have been returned with my documents.
I would request you to let me know the status of the same, as we from corporate MNC organization don’t expect such unprofessional service from your organization.
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Card number is [protected].
I am being billed for Suraksha accident for the last 23 years. This is not only not authorised by me but had to be stopped after I reached the age of 65 which was 5 years back.
All amounts with interest should be refunded, to avoid litigation.
Oberoi

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