Submit a Complaint
Credit Cards
Citibank

Citibank — Poor Customer Service on Settlement of Credit Card

I have been trying to close my credit with a settlement however I am not receiving any response from the Helpdesk or call backs. I tried as guided by the agents however no response so far. its been near about 10 days I have been wasting my time on it. Customer service gave me collection helpdesk number but no option to speak to Citi phone officer. Just tired of the process. Please help me get the settlement.
Was this information helpful?
No (0)
Yes (0)
Citibank customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Citibank reviews

[Resolved]Citibank - I HAVE DEACTIVATED MY CREDIT AROUND 2 Years back but still I am getting amount due messages1[Resolved]Citibank - Delivery address change[Resolved]Citibank - EMI conversion after the full Payment is done[Resolved]Citibank - Payment for Gas booking done with credit card.[Resolved]Citibank - letter for closing a credit card account number: 43862800352343391
View all 1860 Citibank Reviews

Comments

It's a fraud bank only, no one trust them that's y they have to shut India operations.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    View all 1860 Citibank reviews & complaints
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information