Citibank — Regarding credit card bill payment | |||||
Myself, Maniam Kumaraswamy Karthik, holding Citi Bank Rewards Credit card number [protected].. I recently cleared my outstanding credit card bill with a payment of 57800Rs I received a e-statement again that I have still 1200Rs due left. I want the citi bank management to know that I am in Canada right now and I did'nt even use the credit card here..Then why fooling the customers with new bill? I man you guys gave me the last month e-statement which said 57, 600 due.I added 200Rs extra and asked my uncle to go to ur bank and pay it there directly and he payed it and now you issue me a e-statement again that I still have 1200Rs due..I dont undestand why is this bill issued and I want to know it immediately.Followig is the e-statement.. Mini Statement for Card ************7100.Total Due Rs.1223.64.Minimum due Rs.1223.64.Payment due 06-DEC-16. Refer to your statement for more details. Enjoy convenience of accessing your card account anytime on Citi Mobile App. Click http://citi.asia/1T7sR3P to download. POOR SERVICES from Your BANK. Why are you billing irrelevant charges when the customer is not even in India.. I would like to surrender my card..Had enough headache from you guys. Why should I pay this latest bill when I didnt even use my card.. Was this information helpful? | |||||
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Citibank customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I am Subramonia Velayutha Perumal having the citi bank credit card bearing No.[protected] and I have already updated my new address as: No.3 Ishwarya Apartment, Near BSNL Tower, New South Street, Kambarasampettai, Trichirappalli 620 101, Tamil Nadu and attached my updated aadhaar as proof and got the acknowledgement through SMS. But now I am receiving the message that the credit card (NEW) will be sent in the Hyderabad address and in Hyderabad address I will not be available and the address is changed to Tamil Nadu. You are requested to arrange to update the address and send the card to the new address in Tamil Nadu.
Yours, SUBRAMONIA VELAYUTHA PERUMAL, # [protected]
Yours, SUBRAMONIA VELAYUTHA PERUMAL, # [protected]
Perumal1957's reply, Jun 27, 2019
registered the complaint with you and arrange to solve the same as promptly.
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