Citibank — Regarding New credit card application

Address:Bangalore, Karnataka

Hi Team, I applied for Citibank Credit card and submitted all applications which are required and i dont have any black mark on me but my application is rejected. When i called the bank they are telling its by cibil check. When i called cibil they are asking to check in their website where i have to pay 450 for checking the report it means cibil is giving wrong reports for their business without black mark how they will reject my application. For application your guys are calling and running behind for applications after giving no reply no messages i want the exact cause why they rejected.mu application reference number [protected]. You can contact me at any time my mail id satyendra.[protected]@gmail.com and my number [protected] Regards, satyendra
Was this information helpful?
No (0)
Yes (0)
Jan 30, 2014
Updated by satyendranath
I totally disagree with your answer and you called me and you didnt spoke to me you said you will call me and resolved this issue. My score will be high as i am paying in time i never missed. If you are unable to resolve escalate the issue here i am raising complaint and to Indian Consumer Form i appeal that this guy didnt spoke to me he said i am getting disturbance and he said he will call back and he resolved this issue i am cheated they collected all my documents which are required. So please look into this.
Complaint comments 

Comments

Here is the cibil reference i guess 1264693 and i am uploading one screenshot which says cibil is money minded

Your Credit history might not be Negative. Banks use credit report to check the credit history of the clients. It may happen that your credit score might be too low or you may not have any credit history and hence bank may reject the application especially foreign Banks. It would be better to apply with the bank with which you had previous relationship.

Regards

CA Virendra Dugar
Dear Satyendra Nath

This is to bring to your notice that Neither I am from the Bank or from the consumer forum. I have just suggested you over the matter on a public platform.

regards

CA virendra Dugar
But one thing Mr Virendra on what basis citi bank rejected my application i want correct answer i dont want to leave it without black mark why i should accept this on what basis they are giving score if i want to verify cibil score means i should pay 450 rupees this is not fair enough if you can prove that i didnt pay on time my credit card bills i will never apply for citi bank i don't accept all that which you said i want clear picture when i am busy that bank executive came and took application which i don't want to leave this matter if this is not resolved here i will go legally why they said is it cibil are bank they wrongly handled my application

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citibank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1860
    Pending
    0
    Resolved
    670
    Citibank Phone
    +91 240 663 4653
    +91 79 2640 4653
    +91 79 2642 2484
    Citibank Address
    Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
    View all Citibank contact information