Citibank — wrong entry in cibil

I recently applied for a car loan and as per the cibil report, citibank has reported an overdraft account with the following details on my name.

Member name: citibank
Account type: overdraft
Account number: [protected]
Ownership: individual

I don’t own this account and in fact have never had any overdraft account with citibank or any bank.

The bank asks me to submit a noc from citibank and will thereafter process my loan with an additional 0.5 % pa interest.

Need to make the correction asap.
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Citibank customer support has been notified about the posted complaint.
May 05, 2018
Gopalanbk's response
Sir,
Today also I have sent one registered post to citi bank, Mylapore, Dr.Radhakrishnan Road, Chennai-6 furnishing the details of Cyber police complaint, Reserve bank of India complaint, COD complaint for investigation and cancellation of fraud transaction amount for which citibank is sending statements including the disputed amount along with interest & GST on it, which is not at all acceptable to me.I must be provided with suitable justice in waiver of the disputed amount along with the interest claimed and requested citibank authorities to close my card and intimate the legal amount to be paid towards the actual balance amount due to citibank excluding the fraud amount, as I am very much disappointed with the response from citibank( 25 Year old customer) for an aged person reaching 70 years of age and being a prompt customer of citibank till now.
Immediate action is anticipated from the concerned.
Thanks with regards,
B.K.Gopalan
Bangalore.
Complaint comments 

Comments

Sir,
Please find attached the document regarding the misuse of my credit card and help me in providing suitable justice.
Thanks and Regards,
B.K.Gopalan
Bangalore

Hi,
Last week my documents was collected(Adhar, pan, photo id) and I was given the assuarnce that I would recieve my credit card within 7 working days. Till date no call or confirmation I have recieved. I have submitted sensitive documents and my application no is: [protected]

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