Citibank — wrong service of customer care/citibank branch employee jaipur

Address:Jaipur, Rajasthan, 302012

Citibank customer care service is the worst service i have gone through. I have called 100 times to close my account and every time different person picks up the call and suggest different process to close it. I am fed up with this and in future i wont suggest this bank to anyone. This is such a ridiculous bank i have ever seen and one day i am sure this bank will shut down. Your employees are very illiterate and they dont even know correct procedures also. Your citibank Jaipur branch employee told me citibank account cant be closed through customer care so i need to come to branch office for account closure and he hide the fact from me that account closure request can be taken online.

Such a disgusting bank and i would never recommend it to anyone. You people dont have good service neither you care for customer satisfaction.

I complained about employee number[protected] Jaipur branch. He provided me wrong suggestion. Please give him training first.
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