Citizmarket — received wrong product

Address:Surat, Gujarat
Website:citizmarket.com

We had ordered 3 designed kurti's from (http://citizmarket.com/product/yellow-and-blue-designer-kurtis/) this website, instead of which we have received completely different and irrelevant product that contains saree. We had even dropped the mail regarding this matter to the citizmarket, but we didn't get any revert on that. Kindly refund our order amount. Also their customer care number (91) [protected] is not reachable, so there is no way that i can reach out to them as no proper details or guidance provided on the website. We had paid the amount as cod. I'm attaching pictures of the received product and the courier wrapping. Pleased o the needful.
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Oct 17, 2017
Vedant Mhetre's response
Wrong delevory
Oct 20, 2017
Updated by sanskrutisneha
I have been receiving a fraud call from citiz market in pretext of refunding.
I received a call from the number : [protected] asking me details of my card so that they will refund the amount in my account. But as per my knowledge otp is required for the person who is transferring the amount and not for the person receiving the amount. He took my card details and asked for otp received. On denying to give the otp he immediately disconnected the call and now the number is switched off. Requesting you to please take the actions immediately and get my refund initiated.
Thank you
Complaint comments 

Comments

Prduct is wrongly diliverd to me
We order to kurti but delivered to materiyal
CITIZ CONSUMER PRODUCT : i have ordered for a kurthi and paid for it online, but i received the parcel as cash on delivery, and i returned the product, i am asking for the refund of my money there is no proper contact available, the mobile number diven by the delivery boy was invalid. fraud site please help me to get my money back

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    Surat
    Gujarat
    India
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