[Resolved] Citrus Payment Solutions — 2 times payment deducted from account | |||||
I was made recharge for my airtel no. [protected] dated[protected] for amount inr 146.00. I had 8 rs in my airtel account and rest 138 i tried to load my airtel account. While loading money from my icici bank account 1st transaction was cancelled due to some network issue, so i was repeated the same payment for 2nd time and it get succeed. Now my concern is my account get deducted for 2 times for same amount i. E. 138.00. Transaction reference for your reference. 1. [protected] 2. [protected] Requested to you please look into same and return my excess payment asap. For contact my no. Is [protected] and mail id is [protected]@gmail.com Thank you. Was this information helpful? | |||||
May 21, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Mar 29, 2017 [email protected]'s response The amount has been credited in jetairways.The complaint may be cancelled/closedThanks Verified Support Apr 17, 2017 Citrus Payment Solutions Customer Care's response Hi Ganesh, We would like to inform you that the TXN [protected] ([protected]) is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Also, regarding the TXN [protected] ([protected]), the same has been refunded from our end on 31/03/2017. In case you have not received the same in you bank account. Please share the updated bank statement at "[protected]@citruspay.com" and the concerned team will check and revert you on priority. Regards, Citrus Support Team | |||||
 3 Comments | |||||
Comments
I did two times payment through your portal for my U.P. B.Ed 2017 examination fee using my PNB Account Net Banking on 30.03.2017. But the amount was deducted both the times from my account and it's not processed to the concerned department and is still Unposted. Please try to refund my amount of both transactions.
I did two times payment through your portal for my U.P. B.Ed 2017 examination fee using my PNB Account Net Banking on 30.03.2017. But the amount was deducted both the times from my account and it's not processed to the concerned department and is still Unposted. Please try to refund my amount of both transactions.
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
i had a failed online transaction with jetairways ref INB/[protected]/CITRUS PAYMENT SOLUTIONS amounting rs 9140.Pl revert the money at the earliest.
DATE 29 MARCH 2017
TIME 11:35 AM