[Resolved] Citrus Payment Solutions — about refund

Vr.patil

from Indore, Madhya Pradesh

Address:	Dewas, Madhya Pradesh, 455001
Website:	dled.nios.ac.in/attendanceLogin/ImprovementExamFeeIISem.aspx

Dear sir, on dated[protected] i made 03 nos. Of transaction of rs 510 each through axis net banking, in that one transaction successful but two transactions amount debited and nios site shows payment not made on[protected] i received 510 rs but remain 510 rs not received yet.
The transaction no. & ref. No. Is[protected]/[protected] &[protected]/[protected].
Please do needful action as soon as possible.

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Sep 7, 2018

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

Citrus Payment Solutions Customer Care's response Hey,

Please note that both of your transactions are successful at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Citrus Support Team.

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Comments

William Daimari

from Kolkata, West Bengal

Sir. I have done my admission Rs 6000 on[protected] bearing Enrol no.[protected]. The admission is done by Atm debit card ...the admission has done double so if the admission is done double plz refund it back as soon as possible.

Vr.patil

from Indore, Madhya Pradesh

But sir nios del site shows payment not made so any body can clarify to when my amount received