[Resolved] Citrus Payment Solutions — against a payment made online for hp gas cylinder booking | |||
Online payment of rs. 837.67 was done on 20/12/2018 at 9 am but gas agency didnt receive it. The money has been deducted from my account. Below i paste the message from my bank. Rs. 837.67 was spent on your ATM Card No. ending XXXX5163 CITRUS PAY Govon 20-DEC-2018. A/c No xxxx8264 Bal is Rs. 63, 506.06 CR and AVL Bal is Rs. 62, 506.06 Please solve it. Was this information helpful? | |||
Feb 4, 2019 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Dec 24, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team