[Resolved] Citrus Payment Solutions — allin exporters black henna | |||
While purchasing the above item through amazon, my payment was taken rs.199 from my bank account. But my order was cancelled, I am not getting refund from your side. I received a message from your side, cash will be refund within 24 hrs. Till date i am not received any refund I received the message as follows. Your order for allin exporters black henna hair dye is cancelled. If you have alrady paid. Refund will be initiated shortly.. Was this information helpful? | |||
Apr 16, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 Citrus Payment Solutions Customer Care's response Dear Kaliyappan, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
I have paid my nios dled exam fee on 15/03/2018 My Ac deduct an amount of Rs.1060 But the payment not update yet now. My Enrollment Id- [protected].
Trax. Id- IGADCTRFQ7.Please update my fee
Please note that this is a successful TXN via Payment Id - 18080000007001 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team