[Resolved] Citrus Payment Solutions — amount debited but not credited to kotak bank a/c | |||||
I had used my sbi debit card to funding my kotak mahindra 811 bank account as on 21/12/17 amt - 4600 but my sbi account debited but my kotak account is not credited. There are two transactions amt 4600/- & amt 5550/- Same thing money debited from sbi but not credited to kotak. Transtaction id is - 294197 and 734251 It is very emergency to get the money please help me in the case. Regards Jayant lahan [protected] [protected]@yahoo.com Was this information helpful? | |||||
Apr 20, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Mar 18, 2018 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
Add a Comment | |||||
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment