[Resolved] Citrus Payment Solutions — Amount debited but trade license renewal not successful

digjam@2119

from HYDERABAD, Andhra Pradesh

Mar 26, 2022

Address:

16-11-477/6/1/A, SAI TOWERS, DILSUKHNAGAR

Hi we have done payment for Rs: 9000 for trade license renewal
amount has been debited from bank account but renewal is not done successful.

Trade License Details
TIN NO :[protected]
Title Of Trade : SRI VENKATESHWARA MEN'S EXCLUSIVE
Trade Address :[protected]/6/1/A, SAI TOWERS, DILSUKHNAGAR
Circle : 6-Malakpet
Name of Owner : K VENKATESHWAR
Address of Owner :[protected]/6/1/A

herewith i have attached the payment receipt debited from our bank account

kindly solve the issue by doing trade license renewal success
or else refund us the amount paid.

thank you

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May 8, 2022

Complaint marked as Resolved

Verified Support

Mar 28, 2022

Citrus Payment Solutions Customer Care's response Hi! We are not able to trace any transaction with the given information. Please share below mentioned details for further assistance.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used