[Resolved] Citrus Payment Solutions — amount debited from my account but status still not changed in nios payment

Rama Sitamarhi

from Raxaul, Bihar

Address:	Sitamarhi, Bihar, 843302
Website:	www.nios.ac.in

Dear Sir,
Payment has been debited from my account but status still not changed in nios 2nd year registration form . so i want to repaid my payment on this nios 2nd year registration which is debited amount by me .

transaction details are given below their.

Candidate Name- Sikandra Kumar
Enrol. No-[protected]
Transaction Id-[protected]
Debited account no-[protected]
Date-25/06/2018

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Aug 20, 2018

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

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Comments

Rohit Dixit286

from Agra, Uttar Pradesh

Ya tha mena us pr klik kr diya to mena apne dusre bank acunt ke atm se kratha na hi vo wha gya na hi wapis aya sar aap se nivadan h ki meri sahiyta kra