Citrus Payment Solutions — amount deducted but but amount not forwarded to rgpv. | |
I've been filling my exam form of rgpv university bhopal and made payment through your citrus ubi. The amount of 650 rs has been deducted from my union bank of india bank account but it has not been paid to rgpv yet. I've filled my form through another bank and now it's been paid. Please, refund the amount back to my bank account as soon as possible. Transaction id: s15035996 Was this information helpful? | |
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Verified Support Nov 09, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Nov 10, 2019 Updated by rishabhsd The email [protected]@payu.in is showing invalid in both of my email accounts so giving all the details here below. I've been filling my exam form of rgpv university bhopal and made payment through your citrus ubi. The amount of 650 rs has been deducted from my union bank of india bank account but it has not been paid to rgpv yet. I've filled my form through another bank and now it's been paid. Please, refund the amount back to my bank account as soon as possible. Transaction ID : s15035996 Transaction Date : 05/Nov/2019 Transaction Time : 15:36:19 Transaction Amount : 650rs Email ID : [protected]@outlook.com adam.[protected]@gmail.com Mobile No. : [protected] Debit Card No. : 6521 63XX XXXX 8859 Below I'm attaching the pictures of pdf file of bank statement and m-passbook transaction details. Please look into my case and refund me back my amount as soon as possible. For any further details or enquiry contact me through my mobile no. or email id which I've given above. Regards, Rishabh Singh Dhariwal   | |
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team