[Resolved] Citrus Payment Solutions — amount deducted from my bank for gas booking but no confirmation for the payment received | |||
Hi all, Amount of 816 is deducted from my bank account for hp gas booking and no confirmation for the payment received. For your reference -778190 is otp for transaction initiated by you with bom debit card no 4712xxxx1575 on hpcl[protected]mhrin for rs. 816.13. This otp is valid for 10 minutes. Do not share it with anyone. Rs. 816.13 was spent on your atm card no. Ending xxxx1575 citrusp*pushpam on 02-sep-2018. A/c no xxxx0210 bal is rs. 939.88 cr and avl bal is rs. 939.88. Please do the needful. Thanking you Pankaj chawla Was this information helpful? | |||
Oct 5, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Sep 03, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked. • Citrus Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@payu.in Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
CITRUS Ref no is- [protected].
DATE[protected]
TIME- 12:32 pm