[Resolved] Citrus Payment Solutions — amount has deducted and I am not received amount | |||
My debit card amount has deducted 10000 rs and i am not received i am very disappointed of your service. It is very bad upi app. So i am today transfer hdfc debit card to kotak mahindra bank my amount has deducted and i am not received any amount so i am going nearest bank hdfc and kotak bank not any conclusions so i am complain this service banking ombusdment Was this information helpful? | |||
Sep 1, 2018 Complaint marked as Resolved My contacts no. 9006642641 Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Sep 03, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked. • Citrus Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@payu.in Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team