[Resolved] Citrus Payment Solutions — Amount of Rs. 5001 deducted from my account but not credited to corresponding account

[Resolved] Citrus Payment Solutions — Amount of Rs. 5001 deducted from my account but not credited to corresponding account

M mainiradhika Aug 17, 2021 Aug 18, 2021 This thread was updated on Aug 18, 2021

I have made donation of Rs. 5001 on 11/08/2021 on behalf of Mr. Raj kumar Khetan for donation to Mahakaleshwar Fund. My mobile number is [protected] and email id is radhika.[protected]@obeetee.com. No receipt was generated at the time of transaction but the amount of Rs. 5001 is debited on 11/08/2021 from my bank account and the notification received by my bank is attached herewith. I need a quick refund of the amount. +1 photos Was this information helpful? No (0) Yes (0)
Sep 18, 2021 Complaint marked as Resolved Verified Support Aug 18, 2021 Citrus Payment Solutions Customer Care's response Hi, Please note that this is a successful transaction via Citrus TXN Id - OL[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end. Regards, Citrus Support Team
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