[Resolved] Citrus Payment Solutions — Application for get money

Badshah K.Prajapati

from Mumbai, Maharashtra

Jun 10, 2022

Address:	Wadala
Website:	No

Dear sir /madam,
I am plan holder of your citrus check -Inn Ltd.My certificate No SMM[protected]. Now my family financial condition is bad and I have loan from others, now I am fastrated .
Kindly request to you please refund my money. It will be great help from your side, , 😔😔😔😔😔
Your's fastrated customer,
😔😔😔😔😔😔

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Jul 15, 2022

Complaint marked as Resolved

Verified Support

Jun 13, 2022

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• Citrus ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

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Comments

Vidit Khurana

Aug 14, 2022

Sir,
I was paying my fees of Rs.30000 the amount has been deducted from hdfc bank account and not transferred to receivers account .. It has been done twice yesterday night please look over this and refund my money as soon as possible..
acc no is- [protected] -Vidit khurana
Thankyouuu