Citrus Payment Solutions — Citrus Payment Solutions UPI failed payment on zara but amount is debited from account on upi

I was placing an order on Zara India online on 28th november 2020 and had opted for payment via UPI.
I then did the payment through google pay for which Zara had used the citrus payment gateway.
I did the transaction via hdfc and the money got debited from my account but Zara did not receive the amount.
So Zara canceled the order from their end since it was showing pending.
I haven’t been initiated a refund.
Kindly check my concern and give me a refund of my money at the earliest.
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Please respond to my request at earliest. it has been 2 months now
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