[Resolved] Citrus Payment Solutions — Citrus Payment Solutions - Zara Order Payment Issue | |
I was placing an order with Zara India on Aug 25 2021, and paid with my UPI (Google Pay) via the Citrus payment gateway that Zara India uses. The money was debited from my bank account (HDFC) immediately, but Zara was unable to process the payment. Zara then cancelled my order because they didn't receive the money from Citrus. I haven't gotten a refund yet. Please respond the this complaint immediately. Was this information helpful? | |
Sep 30, 2021 Complaint marked as Resolved Verified Support Aug 27, 2021 Citrus Payment Solutions Customer Care's response Hi! As checked, this is a failed transaction and we have not received any funds for the same. please contact your issuing bank in case of any accidental debit has happened from your bank account. Regards, Team Citrus | |
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