[Resolved]  Citrus Payment Solutions — comedk uget form payment failure

This is to inform u that i, rohan kumar did upi transaction while filling the form for entrance test for pcm comedk uget.. I paid rs.2600 through paytm app.. My application no. Is hcu050606. And your citrus pay system is showing payment failure.. Pay again... I paid full 2600 and money is debited from my account and now it is asking to pay again.. I m extremely disappointed with your system.
Kindly look into the matter and refund my money as soon as possible. I am attaching my bank statement and paytm reference id...
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May 11, 2020
Complaint marked as Resolved 
Verified Support
Apr 09, 2020
Citrus Payment Solutions Customer Care's response
Hi Sresth,

We regret the inconvenience this may have caused you.

As checked, the following transaction is pending at bank end with Citrus transaction id OL[protected], merchant transaction id HCU05060620200406194209610 and source transaction id UPI[protected]. Request you to contact your issuing bank for further assistance.

Regards,
Team Citrus
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