[Resolved]  Citrus Payment Solutions — deduct amount

Address:Dewas, Madhya Pradesh, 455001

Dear sir,
I like to know why you deduct some amount from my a/c? In dec. 17, you deduct 214/-from my account and next time, means 194/- in march. 18.
I don't know why you deduct some amount? Please send me copy of documents when you deduct this amount from my a/c.

Please call me on [protected]
Girish dandekar
Mail id :- [protected]@yahoo.com
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May 29, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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