[Resolved] Citrus Payment Solutions — dth recharge problem | |
Hi my name is basha I have done my sundirect recharge for smart card number [protected] throw ur sundirect app by citrus solutions pvt ltd the money has been debited from my account but the recharge has been failed but my amount has been debited and credited to ur citrus solutions pvt ltd so i request u to refund my money back into my paytm upi bank account as soon as possible
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Aug 18, 2019 Complaint marked as Resolved Verified Support Jul 17, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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