[Resolved] Citrus Payment Solutions — faulty online payment for hp gas booking | |||
This is to inform you that i have booked a cylinder for hp gas on 19th july vide order no-508938 and make payment online the amount of rs 695.09 through citrus payment solution on 20th july 2019. But the dealer has denied for such online payment and i have to pay again the amount of rs 683.00 by cash at the time of delivery. As a result i have paid twice for the same. I shall be highly obliged if you kindly acknowledge this and provide me refund for such unsuccessful payment as soon. I have attached my supporting documents with this complaint. Was this information helpful? | |||
Aug 31, 2019 Complaint marked as Resolved Verified Support Jul 29, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
I shall be highly obliged if you kindly acknowledge this and provide me refund for such unsuccessful payment as soon. I have attached my supporting documents with this complaint. Your email [protected] @payu.in has found to be incorrect. Kindly take some necessary action.
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team