[Resolved]  Citrus Payment Solutions — fund transfer

Address:Krishna, Andhra Pradesh, 520013

On 6-7-2019 at mid night between 11:50-11:59 pm, i transfer 8000/- from sbi debit card to kotak 811, the money is debited in sbi card but till not recived in kotak 811, pls send my money it is salary money i have to pay emis on time,
i need my money send fastly

very emergency, i am a comman man, this money is for entire month pls senf fastly i hope u could understand
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Jul 10, 2019
Complaint marked as Resolved 
resolved by visiting bank call center, citrus payment solution don't do anything
Jul 07, 2019
Updated by obilikiran
txn#707588
Verified Support
Jul 08, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
Jul 09, 2019
Updated by obilikiran
Citrus ID: CTX[protected]
Verified Support
Jul 09, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
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