[Resolved] Citrus Payment Solutions — hp gas online payment debited for consumer no. 111393 but distributor did not receive the same | |||
My hp consumer no is 111393, the booking no is 586033 I paid online through [protected]@axisbank- UTIB[protected] Ref. No.[protected] dated 06.10.2019 . 611.72/- was debited. I had to pay cash against cash memo no. 1120491 for the delivery of the cylinder on 9/10/2019 as the payment was not transferred to the gas distributor. Kindly process the refund. The same complaint has been logged on [protected]@payu.in on 13th Oct. but no response. Thks Vivek Patil Mob.[protected] Was this information helpful? | |||
Nov 19, 2019 Complaint marked as Resolved Verified Support Oct 18, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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