Citrus Payment Solutions — hp lpg gas refill

Hpgas bkngno 532400 con 610523 bkng clrd 24. Mar.2020 gomantak trading otp 9600 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill.
Payment has not reached to the dealer.
Amount rs.820 deducted from my account. Kindly revert my amount in the account.
Payment of rs 820.00 for your shipment with awb#-[protected] placed with gomantak trading company-margao failed.
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Verified Support
Apr 06, 2020
Citrus Payment Solutions Customer Care's response
Hi, please share the below details for assistance.

• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards
Team PayU
Apr 06, 2020
Updated by Rajeshcsa
I can't send you the bank statement because I have not updated passbook for long time. But I am sending you image of amount deducted 820/-showing on the bank app and rest of the details you have asked. Kindly revert the amount as soon as possible. Thank you.
Last four- 8207
Mobile-[protected]

Apr 10, 2020
Updated by Rajeshcsa
I have provided you with all the details been asked by you. I want to know when my issue will be resolved and money will be reverted in the account. Kindly update me on the progress.
Apr 21, 2020
Updated by Rajeshcsa
Why my complaint is not resolved and my amount is not refunded in the account.
May 06, 2020
Updated by Rajeshcsa
It's already one month passed.why my complaint is not resolved.
May 24, 2020
Updated by Rajeshcsa
Why don't I get update from your side regarding refund of my lpg Gas refill.its been 2 month from now.
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