[Resolved]  Citrus Payment Solutions — I have got sms and deposited 1000

Address:LIFESTYLE international Pvt LTD, 560010

I have opened a new account in kotak mahindra bank... After kyc updation i have received the message by the link and to complete the opening process deposit 1000 followed by the link.. I opened the citrus pay link and deposited.. It showed translation successful but wednesday but still it's reflecting in bank account. Know kindly do the needful...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 30, 2019
Complaint marked as Resolved 
Verified Support
Jul 29, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information