[Resolved] Citrus Payment Solutions — I have paid hp gas bill through citrus payment solutions but not debited to gas agency | |||
I have paid hp gas bill through citrus payment solutions but not debited to gas agency by name sujatha gas agency, ramanthapur, telangana state. My name. V. Sivaiah My gas consumer no.742925 Bill amount paid rs.757.68 Payment made on.02.01.2019 Payment made through citrus payment online by sbi credit card. My phone no. S [protected], [protected] Gas agency name. Sujatha hp gas agency ramanthapur telangana state. Sir Again i have paid by cash to hp gas cylinder delivery boy of sujatha gas agency. Please make effort on this compliment and adjust money for next refill booking or return to my sbi credit card as early as possible. Was this information helpful? | |||
Feb 10, 2019 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
 2 Comments | |||
Comments
transaction no-[protected].
amount-705.91.
date-1/9/2019 9:53:19pm.
mobile no-[protected].
SBI debit card no-4592 00** **** 1981.
attached copy of bank statement.
attached copy of citrus payment successful
![]()
![]()
amount-705.91.
date-1/9/2019 9:53:19pm.
mobile no-[protected].
SBI debit card no-4592 00** **** 1981.
attached copy of bank statement.
attached copy of citrus payment successful
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
l have paid hp lpg refill payment through citrus payment solution, but not credited to (Rupinder Gas Agency[protected] account.derabassi distt-sas Nagar (mohali).
consumer no-516362.
payment date & time[protected]/09:53:19
amount-Rs705.91.
payment by-sbi debit card.
please help me & solve it.
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team