[Resolved] Citrus Payment Solutions — incomplete payment but deducted | |||||
Sir I had made a payment of₹510/- for NIOS deled through citrus payment, fortunately, money was deducted from my account and unfortunately, in NIOS website it's shown as payment not made, I waited for 48+hours as it was shown payment will be updated in 48 hours.my transaction ID is INB/[protected]. Please refund the amount to my account number.Payment Description : IBP CITRUS P[protected]-2018 Thank you Prem Arya [protected]@gmail.com Enrollment [protected] Was this information helpful? | |||||
Aug 20, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||||
 2 Comments | |||||
Comments
Dear sir/madam,
I Lavadeep singh made a 20000 transaction to citrus solutions pvt Ltd. mistakenly on 9th July 2018 at 10.21 am from BHIM APP. Transaction ID is[protected]
Kindly return my money back.
I am attaching detail of transaction with it.
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I Lavadeep singh made a 20000 transaction to citrus solutions pvt Ltd. mistakenly on 9th July 2018 at 10.21 am from BHIM APP. Transaction ID is[protected]
Kindly return my money back.
I am attaching detail of transaction with it.
Citrus Payment Solutions Customer Care's response, Jul 20, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
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We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team