[Resolved]  Citrus Payment Solutions — It is regarding my dmrc recharge

Dear Sir,

Please resolve.

Regards,
Rakesh Kumar
[protected]
[protected]
[protected]@gmail.com

[protected] Forwarded message[protected]
From: SBI - Customer Service
Date: Fri 27 Nov, 2020 8:38 pm
Subject: SBI Customer Care - Case[protected] has been resolved
To: [protected]@GMAIL.COM

Dear RAKESH KUMAR,

Thank You for Banking with us. Customer Care Case: 33870291 for TECHNOLOGY:INTERNETBANKING - ONLINE PAYMENT/TRANSFER - MERCHANT TRANSACTIONS - INB has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.
Please find the resolution below:
As confirmed with merchant(DMRC CORPORATION), transaction IGAJOPZYH8 has been successful and settled . For more details kindly contact your merchant.
This is a System Generated Email, Please Do Not Reply

Thank you,
SBI Bank Customer Care

From: Rakesh [mailto:rakesh.[protected]@gmail.com]
Sent: Monday, November 09, 2020 10:01
To: 'AVM TEAM DMRC'
Cc: 'PCO DMRC'
Subject: RE: Card Recharge not done but Money deducted from my Bank Account

Dear Sir,

Thanks for reply,

My metro card no. is 85354582 and Bank transactions details are enclosed here. Please check Rs 300 transaction.

Regards,
Rakesh kumar

From: AVM TEAM DMRC [mailto:[protected]@dmrc.org]
Sent: Saturday, November 07, 2020 20:08
To: rakesh vappl
Cc: PCO DMRC
Subject: Card Recharge not done but Money deducted from my Bank Account

Dear sir,

please send your metro card number .