[Resolved] Citrus Payment Solutions — money debited from my bank account | |
Transaction was failed however money from my bank was debited from my bank account. Your a/c xxxx40270is debited by rs. 10000.00for citrus-[protected]/eazy[protected]/thru net banking - ref: [protected]- 17/09/2019 15:22- indian bank. My mobile number is [protected] and my email id is [protected]@gmail.com. Please look on it to this issue as priority and issue the refund asap. Thank you. Was this information helpful? | |
Oct 19, 2019 Complaint marked as Resolved Verified Support Sep 18, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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