[Resolved] Citrus Payment Solutions — money debited from the account and status has not changed from payment not made to payment completed

[Resolved] Citrus Payment Solutions — money debited from the account and status has not changed from payment not made to payment completed

K km121 from Nagpur, Maharashtra

I made a payment online for nios dled 2nd year registration by using internet banking... Money debited from the account and status has not changed from payment not made to payment completed. Kindly request you to pay the amount to the nios or return the amount to my account. Details:- Name - shambhu sharan yadav Enrollment no - [protected] Transaction day - 4 july 2018 Email id used - [protected]@gmail.com Phone no used - [protected] Transaction reference no - [protected]igadwwzen3 Was this information helpful? No (0) Yes (0)
Jul 7, 2018 Complaint marked as Resolved Ammount has been remitted to the merchant. Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jul 06, 2018 Citrus Payment Solutions Customer Care's response Hi, Please note that this is a successful TXN via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly. Regards, Citrus Support Team
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Comments

Aravind Ambuj

from Muzaffarpur, Bihar

I have made payment to nios deled but payment cannot be done. Citrus ref no [protected]

Citrus Payment Solutions Customer Care's response, Jul 6, 2018

Verified Support

Hi Arvind,

Please note that this is a successful TXN via Payment Id - 051257301761675 at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.

Regards,
Citrus Support Team

BASANT kumar singh n

from Lucknow, Uttar Pradesh

Nios dled fees payment amount debited in my union bank of india a/c and fess status not done
s86518146 04/07/2018 epay/to:citrus payment sol/91000425/ - 6, 010.00( dr) 17, 625.53

Citrus Payment Solutions Customer Care's response, Jul 6, 2018

Verified Support

Hi Basant,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

Divya3g

from Lucknow, Uttar Pradesh

SIR/MADAM -

I made a payment online for nios dled 2nd year registration by using internet banking... Date 06/07/2018 07:05:00 PM FRIDAY. Bank Transaction Number - [protected]IGADXJXAM9. Rs - 6010 rupees.
Money debited from the account and status has not changed from payment not made to payment completed.

D.LE.D. 2ND YEAR FEES SUBMITED LAST DATE 07/07/2018.
I WAIT 24 HOURS BUT MY Payment status not changed.

SO I Made payment second chance 07/07/2018 08:35:00 PM Suterday Bank Transaction Number -
Bank Transaction Number - [protected]IGADXPPTN6. Rs - 6010 rupee.
Money debited from the account and status has payment completed.

Kindly request you to pay the amount to the nios or return the amount to my account one chance.

Details:-

Name - DINESH KUMAR

Enrollment no -[protected]

FIRST Transaction day - 6 july 2018 7:05:00 pm

SECOND Transaction day - 7 july 2018 08:35:00 pm

FIRST Transaction reference no - [protected]IGADXJXAM9

SECOND Transaction reference no - [protected]IGADXPPTN6.

plz i riqoust you my one time Transaction rupees refund my account.
Thanks.