Citrus Payment Solutions — Money deducted and refund not received | |
I was filling the form of comedk on 29 may 2020 and the transaction was completed and the money was deducted but it showed that the form is still pending and the message of bank was not received i thought that the transaction has failed and tried again. Now the money was deducted twice and the form is completed. I request you to refund my ₹1600 of comedk form fees as soon as possible. Kindly check and revert. My user id is hcu038940 I will be grateful to you Was this information helpful? | |
|
Verified Support Jun 08, 2020 Citrus Payment Solutions Customer Care's response Hi Anish, Apologies for the inconvenience. As checked, this is a successful transaction at our end via transaction id[protected] and merchant transaction id HCU03894020200529205402679. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end. Regards, Team Citrus | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment