Comments
I was ordering coconut cosmetics from coconotproducts.co.in and INR 1980 got debited through google pay. Citrus pay mailed me that transaction was failed. No refund has been initiated yet and assigned a ticket no. 05636553
Please help
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Please help
Utkarshjn09's reply, Nov 15, 2019
Transaction ID on Gpay is 931722883140
Kindly refund the amount deposited asap. We need that money urgently
Kindly refund the amount deposited asap. We need that money urgently
Citrus Payment Solutions Customer Care's response, Nov 23, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
[protected]
Ruppess 10000/-WITHDRAWAL
TRANSFER
CITRUS
[protected]
5/comm0819110
02089215/
TRANSFER TO
[protected]
Ruppess 10000/-WITHDRAWAL
TRANSFER
CITRUS
[protected]
5/comm0819110
02089215/
TRANSFER TO
[protected]
Citrus Payment Solutions Customer Care's response, Dec 4, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
I have paid to SUNDIRECT thro citrus undeer SBI /KODAMBAKKAM CHENNAI 600024 ON 09/11/2015 OF rS 1059.00 UNDER REF NO GAHKMGNK2 FROM MY ACCOUNT.the amount has been debited in my account but sundirect has noy recd the amount. please clear the problem B.DHANASEKARAN MY SIB acc no is [protected]
Citrus Payment Solutions Customer Care's response, Dec 4, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
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We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team